Terms of Service

Last updated: September 25, 2026

1. Who we are

travelhackbr ("we", "us") is a brand operated by 49.771.932 GABRIEL XAVIER PARAIZO, a travel agency registered in Brazil under CNPJ 49.771.932/0001-27, with its address at Rua Fernando Monteiro Lindenberg, 200, Praia da Costa, Vila Velha, ES, 29101-100, Brazil. You can reach us at [email protected].

By buying VIP Access, joining our channels or using travelhackbr.com, you agree to these Terms. If you don't agree, please don't use the service.

2. What VIP Access includes

• The Classroom: modules on earning miles, searching award seats and booking strategies. Lifetime members also get future modules.
• Deal alerts in a private Telegram channel, showing route, dates, cabin, the price in miles and taxes, and the cash fare for comparison.
• Direct access to Gabriel by message, to ask about trips, routes and dates.
• A members chat on Telegram.
• Booking service: on request, we can book award tickets for you using miles we source, so you don't need a miles balance of your own.

VIP Access is an information and support service. It does not include any flight. Each ticket is a separate purchase (see section 5).

3. Plans, payment and renewal

• Annual: a subscription charged once a year that renews automatically every 12 months. If you join at a launch price, you keep that price on every renewal while you stay subscribed. We email you before each renewal with the amount. You can cancel anytime before the renewal date by emailing us, and you keep access until the end of the period you've paid for.
• Lifetime: a one-time payment, or 4 monthly payments charged to the same card. "Lifetime" means for as long as travelhackbr operates the VIP Access service. If we ever shut down the service, we'll give at least 60 days' notice.
• Payments are processed by Stripe in USD or EUR. We never see or store your full card details. Your bank may charge its own foreign transaction fees.
• If a monthly payment on the 4-payment plan fails and isn't fixed within 14 days, we may pause access until it is.

4. Access to the channels

After checkout you receive a link to request access to the VIP channel, and we approve it. Your membership is personal: please don't share invite links, forward alerts in bulk or give others access to the channels. We may remove access, without a refund, if a membership is shared or used to resell our alerts.

5. Bookings, prices and booking fees

• Alerts reflect availability and prices at the moment they were found. Award seats can disappear within hours, and taxes and exchange rates change. A price is only guaranteed once your ticket is issued.
• Before booking, we send you the final price for your ticket (miles, taxes and our booking fee). Nothing is booked or charged until you approve it. The booking fee varies by route.
• Tickets are issued by the airline in the passenger's name and follow the airline's and the loyalty program's rules, including changes, cancellations, refunds, baggage, seats and no-shows.
• You're responsible for giving correct passenger details (exactly as in the passport) and for passports, visas, health requirements and travel insurance.
• Once a ticket is issued, the booking fee is non-refundable. Changes or cancellations after issuance depend on the airline's rules, and any costs they carry are passed on to you.

6. No affiliation

travelhackbr is not affiliated with, endorsed by or sponsored by any airline, alliance or loyalty program. Airline and program names are used only to describe routes and prices.

7. About the deals we show

The deals shown on our pages and in our guide are real alerts on the dates listed. They are examples, not a promise of future prices, availability or savings. Your results depend on where and when you fly and how flexible you are. Nothing we share is financial or investment advice. If VIP Access isn't worth it for you, our 150-day guarantee (section 8) has you covered.

8. Our guarantee and refunds

Refunds, cancellations and the 150-day guarantee are covered in our Refund Policy, which is part of these Terms.

9. Acceptable use

Please be respectful in the members chat. We may remove messages or members that spam, harass others, promote unrelated products or break the law.

10. Intellectual property

Our guide, alerts, texts and designs belong to us. You may use them for your own travel, but not copy, republish or sell them.

11. Limitation of liability

We do our best to keep alerts accurate and bookings smooth, but we can't control airlines. Delays, cancellations, schedule changes, overbooking or changes to program rules are the airline's or program's responsibility. To the extent the law allows, our total liability for any claim related to VIP Access is limited to the amount you paid us for it in the 12 months before the claim. Nothing in these Terms limits rights you have as a consumer that can't be waived under the law of your country.

12. Changes to these Terms

We may update these Terms. If a change materially affects your membership, we'll tell you by email or in the VIP channel before it takes effect. Prices you've already paid won't change for the current period.

13. Governing law

These Terms are governed by the laws of Brazil. If you're a consumer, you also keep the protection of the mandatory laws of the country where you live, and you can bring a claim in your local courts.

14. Contact

Questions? Email [email protected].